Director of Operations (Healthcare) – Transformational Leadership Role

Carolina Kidney Care – Fayetteville, NC

Carolina Kidney Care, a physician-led nephrology practice with 10 physicians and 12 nurse practitioners, is seeking a high-performing Director of Operations to lead operational excellence and strategic growth.

We operate across 16 dialysis units (11 medical directorships) and two outpatient offices, with plans to expand into infusion services, clinical research, laboratory services, and strategic partnerships.

Key Responsibilities

• Oversee operations across clinical and administrative functions
• Optimize workflows, staffing models, and overall efficiency
• Strengthen revenue cycle performance and operational metrics
• Implement technology and data-driven decision-making
• Partner with physician leadership to execute growth initiatives
• Help develop and operationalize strategic joint ventures with dialysis partners
• Support the launch and build-out of new service lines, including clinical research, laboratory services, and infusion services

Qualifications

• 5+ years of healthcare operations leadership (multi-site experience preferred)
• Strong understanding of revenue cycle, staffing, and practice operations
• Proven ability to improve efficiency and drive performance
• Experience leading teams and implementing change
• Strong communication, leadership, and organizational skills
• MBA, MHA, or other relevant advanced degree preferred

Ideal Candidate

• Results-driven, accountable, and execution-focused
• Comfortable working in a physician-led environment
• Strategic thinker with strong operational discipline
• Proactive and solutions-oriented

Why Join Us

• Opportunity to play a key leadership role in a growing practice
• Direct collaboration with physician leadership
• Competitive compensation with performance incentives
• Opportunity to live and work in Fayetteville, NC, a growing and affordable community with convenient access to Raleigh and the North Carolina coast

How to Apply

Qualified candidates are invited to submit their resume to careers@ckc.org

About Carolina Kidney Care

Connections working at Carolina Kidney Care